Framlingham Sir Robert Hitcham's CEVA Primary School

Framlingham Sir Robert Hitcham's CEVA Primary School and Nursery

Learning Caring Inspiring
In the Light of Jesus

Arbor MIS 

Arbor is our School Management Information System 

Arbor allows teachers, senior leaders and office staff to more efficiently manage our pupil and school data and workflows, with options to add parent modules further down the line.

We expect items like school club bookings/payments and trip sign up/payments to have migrated to Arbor in the autumn of 2025, and school dinners will likely move across next Spring 2026, hopefully.  Arbor is also a communication tool, but this will not be switched on initially, and ParentMail will remain our primary communication route until next Easter 2026.

Initially parents will need to create an Arbor account, and when you first sign in you will be required to confirm all your child’s and your information in the system, please.

You will also be required to confirm consent for your child for the following, when you first log-in:

  • Administering First Aid
  • Contacting Doctor (in emergency)
  • Internet Access & publishing work
  • Local Visits
  • Handling the Hamster
  • KS2 Walking home alone
  • Photo permissions – for website, BLOG, Facebook, YouTube school channel, partner organisations and media.

Primary Guardians will be sent an email directly from Arbor – please check your junk messages and ensure to add the sender to your safe-senders list.

To finish creating your account, you just need to set a password. You can do this by going to login.arbor.sc, clicking on ‘Forgotten Password?’ and following the instructions on screen.  Your username is in the Arbor email sent to you.

Please be aware this link is time-sensitive - you only have 4 days to connect (96 hours) - so please set up your account ASAP.

If you have trouble setting up your password or have general questions about the Parent Portal, visit this Help Centre article. For any other queries, please contact the school office on 01728 723354 opt 3.

Arbor introduction info: Getting started - Log into the Parent Portal and the Parent App

Once you have registered through the Parent Portal, the Arbor Parent App can be downloaded (from the Playstore on android phones or the Apple Store on iPhones). If you would prefer to use the app, then please remember to enable notifications in the app.