Framlingham Sir Robert Hitcham's CEVA Primary School

Framlingham Sir Robert Hitcham's CEVA Primary School and Nursery

Learning Caring Inspiring

Parenting Support & Early Help

School Family Support Worker

Mrs Snowden joined the school in February 2023 - here is a little more information for parents about her and her role:

I have over 20 years experience working with children and families offering a range of support.

At Framlingham Sir Robert Hitcham's I am here to support:

  • Parents with parenting issues such as routines and boundaries, challenging behaviours etc.
  • Families to help with getting your child into school if they find this difficult.
  • Children with one-to-one sessions to manage their emotions and feelings, as well as offering group sessions.
  • Those struggling financially by sign-posting you to organisations that will be able to support you.

There may be circumstances where if I am unable to support you myself, I will endeavour to sign-post you to an organisation that can.

I am available to contact in school from Tuesday to Friday to discuss how I can support you.  Please just pop into the office or call.

Suffolk Parent Hub

The Suffolk Parent Hub offers parent and carers a single place to find parenting advice and support to help their child's development. They run excellent courses to support parents in the area. Parents and carers can refer themselves, or can be referred to a programme through a professional or agency they are working with. 

For more details visit the Suffolk Parent Hub website. 

The Incredible Years® programme looks at effective techniques for dealing with common childhood behaviour problems - contact to find out more.

Guide to Better Sleep booklet shared from the Parenting Hub. 

You can contact the Parent Hub by emailing or phoning the Suffolk Families Information Service helpline on 0345 60 800 33

Early Help

When families need help with parenting, the route to identify needs and seek support in Suffolk is through a Common Assessment Framework form (often referred to as a CAF).

The Headteacher works with the family to complete this together, and if if is felt that a Family Support Worker may be able to help too, then regular network meetings can be set up with them.

The aim of organising help as early as possible is so we can work together to improve a situation before it gets serious.  Please talk to the class teacher if you are concerned about your child and would like help with getting support. The teacher will put the process in motion with the Headteacher in order to access outside agency support. 

Support agencies that parents can access directly:

Free Online Support Courses

Sensory Processing disorder -


Solihull Approach (NHS) - Free online courses - see access info below:


SCC have PRE-PAID for every parent and carer in Suffolk to access a range of online courses free with access code: WOLSEY at:  Courses include Understanding your child’s mental health and wellbeing; Understanding your child’s feelings; Understanding your child with additional needs or other courses in the series. 

Triple P Seminars for parents can be booked on the Parenting Hub

  • The Power of Positive Parenting

  • Raising Confident and Competent Children

  • Raising Resilient Children

  • Positive Parenting for Children with a Disability

  • Helping Your Child Reach Their Full Potential

  • Changing Problem Behaviour into Positive Behaviour

School Nursing Service videos about Promoting continence:

Psychology in Schools Team workshops to help parents support young people’s mental health. The free workshops are designed to help parents and carers support the mental health of the children they care for. Provided by NSFT's Psychology in Schools Team the workshops have helped over 5,000 people since the first workshop in January 2021. Online Workshops available to watch through YouTube include:

Visit the Psychology in Schools Eventbrite page for full details, dates and to book your place. Psychology in Schools Team - NSFT Events | Eventbrite  Previous sessions are available to watch on the trust's YouTube channel.

How to handle the after-school ‘meltdown’ or 'restraint collapse' - BBC Bitesize is a free video service designed to support and encourage parents and carers of children from ages 0-19, with a collection of over 200 videos addressing day-to-day questions and concerns spanning wellbeing, behaviour and learning. 

THE AIM GROUP - FREE COURSES We have several Free online Level 2 Accredited Courses available to Parents to help better understand some key issues around young people's mental health and wellbeing.

‘Living Well with Baby’ webinar has just been launched by Wellbeing Suffolk. Courses and Online Webinars - Wellbeing Suffolk (

 Five Tips for Families  -  The leaflets in links below were produced by the Psychology and Therapeutic Services Suffolk (PTS) and the Parent Carer Network (SPCN). 

Five Tips for getting better sleep

Five Tips for going back to school

Five Tips for people with Autism

Five Tips for people with Anxiety

Five Tips for coping with Self-Harm 

Five Tips for people with Challenging Behaviour

Positive Self-Talk Rainbows